"Alexa, pay for gas" will work on over 11,500 Exxon and mobile stations this year

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CES 2020 reporting - TechCrunch

Pumping gas is not that difficult, but Amazon Thinks the process could be even easier with a voice command that is spoken aloud when you get to the pump: "Alexa, pay for gasoline." Today Amazon, together with ExxonMobil and Fiserv, announced a new language experience for pumping gas, which will be transmitted to more than 11,500 Exxon and mobile gas stations in the US later this year.

The option to pay petrol via Alexa is initially made available to customers with Alexa-enabled vehicles, Echo Auto and other Alexa-enabled mobility devices, according to Amazon.

When the customer arrives at the pump, all they have to do is say "Alexa pay for gas" to get started. Alexa then confirms the location of the station and the pump number.

The transactions themselves are processed with Amazon Pay. The same payment information that is stored in the customer's Amazon account is used. Fiserv's digital commerce technology supports transactions by activating the pump and facilitating token generation to ensure a secure payment experience.

It's not clear that the Alexa-enabled experience is much faster or easier than inserting your payment card directly at the pump. If anything, it seems a little more complicated. However, the technology can be useful for some, as you can stay in the car until the pump is authorized and ready for use, rather than having to be outside during the activation process.

This is a nice reward for cold winter days – but it could also be appreciated by women and others who are careful not to be alone at the pump – such as pumping gasoline at night or in unfamiliar surroundings or places, where this is not the case feel good.

"We're excited to bring new technology and better experiences to the service station," said Eric Carmichael, fuel marketing manager at ExxonMobil in the United States. "We develop and seek technologies that delight our consumers and offer both ease of use and security."

CES 2020 reporting - TechCrunch