New Delhi: An Indigo captain was given a 3-month ban last Monday for "molesting and threatening a 75-year-old" woman in a wheelchair and her daughter on a flight from Chennai to Bengaluru last month.
The DGCA, the aeronautical supervisory authority, suspended the master's license for a period of three months after finding that the pilot in charge of the senior pilot was contradictory.
"Your captain on 6E 806 from Chennai to Bangalore on January 13 harassed, threatened Rajat (name changed) and prevented me and my 75-year-old diabetic mother from boarding the flight and arresting us for our help in the Wheelchair asked, "said Supriya Unni Nair had tweeted.
This triggered an immediate response on Twitter from Indian Civil Aviation Minister Hardeep Singh Puri that the captain had "been decommissioned pending full investigation".
Unni Nair in a series of tweets said that "NONE of the other crew on board the 6E 806 – male female – intervened or helped us on the plane."
Niar had described her shocking ordeal by saying that "her mother literally trembled when we got home. She had her medication and now she is ashamed that Rajat (name changed) will carry out his threats and harm me".
"After reviewing the PIC (pilot-in-command) response to the exhibition notice, it was found that the PIC's stance towards the wheelchair user was intimidating, threatening and lacking compassion," said DGCA in its statement.
"His action resulted in preventable detention of the wheelchair bound passenger. He was unable to deal with threat and error situations, especially if he had to do another commercial flight after a short time," added the regulator.