Ring's new security control center optimizes settings for police requests – CNET

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cnet-cheap-expensive-21a Ring Video Doorbell 2

cnet-cheap-expensive-21a Ring Video Doorbell 2

Chris Monroe / CNET

beginning of January Ring announced a new control center for his video doorbell app. It offers a screen where customers can manage security and privacy settings and, perhaps most importantly, the ability to reject video requests from police stations. Ring is now introducing this feature and making two-factor authentication the default setting for new devices. However, these changes do not appear to address the most worrying aspects of Ring's current policy.

Amid concerns about Ring's privacy policy – such as permission from the police to access video doorbell recordings without the customer's consent – the company announced the new control center at CES 2020, the world's largest trade fair for consumer technology. The new functions offer small changes:

  • "Check that two-factor authentication is enabled for your ring account."
  • "See and remove any phones, tablets, and computers that are authorized to log in to your Ring account."
  • "Manage the shared users associated with your Ring devices and simply remove them from those devices."
  • "Manage and remove all services that are authorized to link to your Ring account, such as Alexa, Smart Things and IFTTT."
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In addition to these features, you can also read Ring's privacy policy and review the number of law enforcement agencies that have joined the Neighbor app. You can also check whether one of them is in your immediate area.

The updated two-factor authentication is a welcome change, but Ring doesn't require the security measure for all existing accounts. This means that the current owner of a ring camera has to switch the change himself. In addition, the feature that allows you to reject video requests from police authorities does not take into account the fact that the police can access videos even if they acquire a warrant without the customer's consent (or even knowledge).

It remains to be seen whether these new functions will suffice to improve the look for the ailing developer.